Policy of Confidentiality – European Regulation on Data Protection

Personal information that we collect is gathered through the filling in of forms and through the interactivity set up between yourselves and our web site. The aim is to provide answers to your questions, to set up and ensure your stay in our campsite, to provide the bill for your stay, as well as the collection of data and the setting up of targeted publicity. When you make a holiday reservation at the Parc Résidentiel de Loisirs L’Escapade, and unless stated to the contrary, you accept to receive a customer satisfaction questionnaire. Your replies and comments are strictly confidential, destined for an exclusively internal use and are not published. As a general rule, all personal information that you provide is for the exclusive use of the Parc Résidentiel de Loisirs L’Escapade. It is confidential and treated as such. In no case will such information be communicated to a third party. The personal data are conserved in a secured environment. However, given that no mechanism provides maximum security, an element of risk is always present when one uses Internet to transmit personal data.

Our site uses cookies-small text files which are placed on your computer to help the site provide a better service for the user. In general, the cookies are used to conserve the users’ preferences, to stock information for things such as on-line orders, and to provide anonymized follow-up data for third-party applications such as Google Analytics.

As a general rule, cookies provide you with a better web-navigation experience. You may, however, prefer to disactivate the cookies on this and other sites. The most efficient way to do so is to disactivate the cookies in your navigator. We suggest that you consult the Help section in your navigator or that you consult the Website About Cookies which offers advice for all modern navigators.

The information collected by cookies allows us to establish data on visits to our internet site, without being able to identify the internaut. We do not collect the IP address of your computer.

Conforming with the dispositions of the amended law of 6 January 1978 concerning data processing, files and individual freedoms, the automated treatment of nominative data produced by the site: https://lescapade.com is the subject of a declaration transmitted to the Commission Nationale de l’Informatique et des Libertés (CNIL), registered under the number 1341265. In respect of the amended law of 6 January 1978 concerning data processing, files and individual freedoms, each user has the right of access, of rectification, opposition to, and the withdrawal of, personal data concerning them by sending a written request by email to , or by written letter to the following address: SAS L’ESCAPADE – Cami del Segre – 66800 ESTAVAR (France).

Mediation

All eventual complaints concerning the non-conformity of services in relation to contractual engagements may be indicated by registered mail with recorded delivery or email to Parc Résidentiel de Loisirs L’Escapade.
Mediation:
In the case of litigation and after having notified the Customer Service by letter with registered mail with recorded delivery to SAS L’ESCAPADE – Cami del Segre – 66800 ESTAVAR (France), the costumer has the possibility, in accordance with Article L. 612-1 of the Consumer Code and subject to Article L.152-2 of the Consumer Code, to engage a consumer mediator, within a delay of one year maximum, from the date of the written complaint.
The amicable resolution request by mediation may be filed with:
SAS Médiation Solution – 222 chemin de la bergerie – 01800 Saint Jean de Niost (France) / Tel : 00.33 482 53 93 06
Web : https://www.sasmediationsolution-conso.fr / E-mail : 

Intellectual Property

All the elements on the site https://lescapade.com , texts, photographs, videos, images, sounds, slogans logos, except partnered logos, are the property of SAS L’ESCAPADE, excepting special copyright mentions, and third parties having authorised SAS L’ESCAPADE to use them, and are protected as such by the provisions of the Law of Intellectual Property.

All reproductions, representations, use, adaptation, modification, incorporation, translation, commercialisation, partial or integral by whatever procedure or by use of whatever support (paper, digital) it may be, are forbidden, without the prior written authorisation of SAS L’ESCAPADE, apart from the exceptions mentioned in article L 122.5 of the Law of Intellectual Property, at the risk of constituting an infringement of copyright and/or of drawings and models and/or of brand, punishable by two years imprisonment and a fine of 150 000 euros.

Reproductions on paper or digital, from the said site are authorised on condition that they are strictly for a personal use excluding all use for publicity and/or commercial ends and/or for information and/or that they conform strictly to the provisions of the article L 122.5 of the Law of Intellectual Property.

Information and up-dates

With the aim of improving its products and services, the Parc Résidentiel de Loisirs L’Escapade may modify at any moment the characteristics of its offer. In any event, the information contained in the site is of a general nature and has no contractual status. The Parc Résidentiel de Loisirs L’Escapade reserves the right to modify and to update, without prior warning, the legal notice and all the elements, products and services presented on the site. The ensemble of these modifications requires internauts to consult the current legal notice at each connection.

Limits of responsibility

The internaut using the site: https://lescapade.com does so under his own and sole responsibility. SAS L’ESCAPADE can in no way be held responsible for any loss or damages direct or indirect, such as materiel damage, loss of personal data or loss of a programme, or financial prejudice, resulting from the use of the site or sites linked to the site.

Hypertext links

The setting up of a hypertext link towards the site https://lescapade.com requires the prior written authorisation of SAS L’ESCAPADE. The hypertext links permitting access to other internet sites are present on the site https://lescapade.com. SAS L’ESCAPADE can not be held responsible for the content or the accessibility of the sites that may be visited via these hypertext links.