Legal & Privacy

Presentation of the site

Located in Estavar in France, L’Escapade is a company specializing in the tourist accommodation business sector.

Under Article 6 of Law No. 2004-575 of June 21, 2004 on confidence in the digital economy, users of our website are informed of the identity of the various stakeholders. as part of its implementation and monitoring:

  • Owner: SAS L’ESCAPADE – 378763825 – Cami Del Segre 66800 Estavar
  • Publication manager : Nathalie Imbern
  • Creator and webmaster: Alexis Fontana – –
  • Host: o2switch – 222-224 Boulevard Gustave Flaubert, 63000 Clermont-Ferrand

General conditions of use of the site and the services offered

Use of the site implies full acceptance of the general conditions of use described below. These conditions of use may be modified or supplemented at any time. Site users are therefore invited to consult them on a regular basis.

This site is accessible by all users at any time. Nevertheless, it is possible that an interruption for technical maintenance is necessary. We will then endeavor to communicate to users beforehand the dates and times of the intervention.

The site is updated regularly by Nathalie Imbern. In the same way, the legal notices can be modified at any time and are binding on the user who is invited to refer to them as often as possible in order to become acquainted with them.

Description of the services provided

The purpose of the site is to provide information concerning all of the company’s activities. L’Escapade strives to provide information that is as accurate as possible. However, it cannot be held responsible for omissions, inaccuracies and deficiencies in the updating of information, whether by itself or by the third party partners who provide it with this information.

All the information indicated on our website is given for information only, is subject to change and is not exhaustive. The information is given subject to modifications having been made since it was put online.

Contractual limitations on technical data

The website uses PHP technology.
It cannot be held responsible for material damage related to the use of the site. The user of the site agrees to access the site using recent equipment, not containing viruses and with an updated latest generation browser.

Intellectual Property and Counterfeiting

L’Escapade owns the intellectual property rights. He therefore holds the rights of use on all the elements accessible on the site, in particular the texts, images, graphics, logos, icons, sounds, software.

Any reproduction, representation, modification, publication, adaptation, of all or part of the elements of the site, whatever the means or the process used, is prohibited, except with the prior written authorization of L’Escapade.

Any unauthorized use of the site or one of the elements it contains will be considered as constituting an infringement and prosecuted in accordance with the provisions of articles L.335-2 and following of the Intellectual Property Code.

Limitation of Liability

L’Escapade cannot be held liable for direct or indirect damage caused to the user’s equipment when access to the site results from the use of equipment that does not meet the specifications indicated in point 4, the appearance a bug or an incompatibility.

L’Escapade cannot also be held liable for consequential damages such as loss of market or loss of opportunity resulting from the use of our website.

Interactive spaces, in particular the possibility of asking questions in the contact space, are available to users. L’Escapade reserves the right to delete, without prior notice, any content posted in this space that would contravene the legislation applicable in France, in particular the provisions relating to data protection. If necessary, L’Escapade also reserves the right to question the civil and/or criminal liability of the user, in particular in the event of a racist, abusive, defamatory or pornographic message, whatever the medium used. (text, photography etc.).

Management of personal data

When using the site, the following information may be collected: the URL of the links through which the user accessed the site, the access provider of the user and the Internet Protocol (IP) address of the user.

In any event, L’Escapade only collects personal information relating to the user out of necessity, in particular to perform certain services offered on the site. The user provides this information with full knowledge of the facts, in particular when he enters it himself. It is then specified to the user the obligation or not to provide this information.

In accordance with the provisions of articles 38 and following of law 78-17 of January 6, 1978 relating to data processing, files and freedoms, all users have a right of access, rectification and opposition to personal data. concerning him. He can exercise his rights by making his written and signed request, accompanied by a copy of the identity document with signature of the holder of the document and by specifying the address to which the answer must be sent.

No user’s personal information, collected through our site, is, without the knowledge of the user, published, exchanged, transferred, assigned or sold on any medium whatsoever to some thirds.
Only the assumption of redemption of L’Escapade and its rights would allow the transmission of such information to the prospective purchaser who would in turn be bound by the same obligation to store and modify data vis-à-vis the user.

The databases are protected by the provisions of the law of July 1, 1998 transposing directive 96/9 of March 11, 1996 relating to the legal protection of databases.

In accordance with the law “Informatique et Libertés” of January 6, 1978, amended in 2004, you have the right to access and rectify information concerning you, which you can exercise by contacting:

  • or by mail to Cami Del Segre 66800 Estavar

Hypertext links and cookies

The site contains a certain number of hypertext links to other sites, set up with the authorization of L’Escapade. However, L’Escapade does not have the possibility of verifying the content of the sites thus visited, and therefore assumes no responsibility for this fact.

Navigation on the site is likely to cause the installation of cookies on the user’s terminal. For information, a cookie is a small file, which does not allow the identification of the user, but which records information relating to the navigation of a computer on a site. The data thus obtained are intended to facilitate subsequent navigation on the site and to allow the development of traffic statistics.

Refusal to install a cookie may make it impossible to access certain services.

Applicable law and attribution of jurisdiction

Any dispute in connection with the use of our website is subject to French law. It is made exclusive attribution of jurisdiction to the competent courts.

The main laws concerned

In France, personal data is protected in particular by:

  • Law No. 78-87 of January 6, 1978
  • Article L. 226-13 of the Penal Code and the European Directive of October 24, 1995
  • Law n° 2004-801 of August 6, 2004 relating to data processing, files and freedoms which notably modified the law of January 6, 1978
  • Law No. 2004-575 of June 21, 2004 on confidence in the digital economy
  • The General Data Protection Regulation (GDPR) entered into force on May 25, 2018.


  • User: Internet user connecting to and/or using the aforementioned site.
  • Personal information: “information which allows, in any form whatsoever, directly or indirectly, the identification of the natural persons to whom it applies” (article 4 of law n° 78-17 of January 6, 1978).

GDPR and L'Escapade

In order to reinforce the Data Protection Act of 1978, the GDPR (General Data Protection Regulation) came into force on May 25, 2018. The objective is to tighten control over the protection and respect of personal data and the privacy of European Internet users. This regulation therefore concerns all European companies. These must update their privacy and data processing policies, and inform users.

The collection of data and the purpose of their processing

We collect your personal data via:

  • The contact form on our website
  • A telephone interview
  • An email
  • A physical interview

In each case set out above, we collect your data with your consent.

We would also like to inform you that browsing our websites is likely to cause the installation of cookies on the user’s terminal. For information, a cookie is a small file, which does not allow the identification of the user, but which records information relating to navigation. The data thus obtained are intended to facilitate subsequent navigation on the site and to allow the development of traffic statistics.

The data collected concerned

The personal information to be provided in all cases is: surname, first name, e-mail, mobile or landline telephone number.

We limit the collection of data and only ask you for useful information to provide you with a quality service.

You can register for free on the telephone canvassing opposing list, on the website

The identity of the data controller and the persons having access to the data

The data controller is the one who will collect and store them. The company L’Escapade is responsible for the processing of your personal data which is stored securely on our servers. Our websites are also secure and have an SSL certificate guaranteeing the encryption of your personal data.

Here are the full contact details of L’Escapade, located in Cami Del Segré, 66800 Estavar: / 04 68 30 81 00.

The retention period of personal data

The right to be forgotten from which each client benefits limits the retention time of the data and prevents the data from being held by the data controller ad vitam æternam.

L’Escapade undertakes to keep the personal data of its customers for a maximum of 10 years depending on the product for which you are requesting us.

This data is kept in particular within the framework of the contracts concluded and in order to be able to meet our regulatory obligations in the event of a claim for the communication of supporting documents.

The rights of users vis-à-vis their personal data

Thanks to the GDPR, users benefit from reinforced rights and new rights. As a European user who communicates their personal data to a company, here is what the GDPR reinforces or creates:

The right to information

The user has the right to be kept informed as soon as their data is collected, even if they have been obtained from a third party. Regarding intrusive cookies (tracers), the user’s consent must also be required after having informed him very clearly and unambiguously that cookies will be placed on his terminal, in particular via a “cookie banner”. The website must offer the user to click a button or tick a box to give consent and click a button that takes you to a page with more information about cookies.

The consent

The user has the right to be informed of the collection of his data and must give his consent or be able to oppose their processing. The user must explicitly and positively express his consent. The latter also has the right to withdraw his consent at any time, without affecting the lawfulness of the processing based on the consent given before its withdrawal. The user can also withdraw his consent concerning the deposit of each cookie.

Protection of minors under the age of 16

Users under the age of 16 must have access to clear and simple information on the processing of their data in order to understand easily. Consent must be obtained from the holder of parental authority, in particular the parents. Having become an adult, the user will have the right to request the withdrawal of his consent and the deletion of his data.

The right to object

The user has the right to refuse the processing of personal data or to oppose the marketing use of these at any time.

The right to restriction of processing

The user has the right to demand the limitation of the processing of his data and thus to force the company to store his data without using them. This right concerns unlawful processing and/or inaccurate information.

The right of access

The user has the right to easy access to his data. He must obtain confirmation on whether or not his data is being processed, as well as a copy of his data.

The right to data portability

The user has the right to be able to recover the personal data provided to a company in an easily reusable format, in particular to be able to transfer them to a third party.

The right to rectification

The user can ask to complete or rectify his data.

The right to be forgotten

The user has the right to obtain the erasure of his personal data (withdrawal of consent, lack of justification, opposition to processing, etc.). He can request that a link be dereferenced from a search engine or that information be deleted if they infringe his privacy.

Data protection

The user must benefit from protection of his personal data by the data controller from the design of the product or service and by default.

The right to communicate

The user has the right to be informed by the controller if there has been a breach of his personal data.

Infringement notification

The user must be alerted by a company in the event of a security breach within 72 hours.


The user must have access to clear, intelligible and unambiguous information on the processing of his data. This information must be understandable and accessible by any individual so that they can exercise their rights more easily.

To assert his rights

Each user must know their rights, but also when and how to assert them.

Every company must respect the rights of users. Nevertheless, when one of the rights mentioned above is not respected by a European company processing personal data on an Internet user, the latter is entitled to affirm the non-respect of his rights by this company.

If a company does not respect all users’ rights regarding the collection, processing, transfer, protection and retention of their personal data, users:

  • will be able to contact a one-stop shop: the user has the right to lodge a complaint with a supervisory authority, the data protection authority of their country, regardless of the location of the company that processes their data.
  • will have the right to seek compensation for material or moral damage: any person who has suffered material or moral damage as a result of a breach of the GDPR has the right to obtain compensation for the damage from the controller or processor suffered.
  • will be able to have the responsible company sanctioned: in the event of a violation of user rights, the sanctions are reinforced. The company responsible incurs a penalty of up to 4% of its worldwide turnover.


Any complaint concerning the non-compliance of the services with the contractual commitments may be reported by registered letter with acknowledgment of receipt or by e-mail to PRL L’ESCAPADE.

In the context of a dispute and after having contacted Customer Service by sending a letter by registered letter with acknowledgment of receipt to PRL L’ESCAPADE – Cami del Segre – 66800 ESTAVAR, any customer has the possibility, in accordance with the Article L. 612-1 of the Consumer Code and subject to Article L.152-2 of the Consumer Code, to seize a consumer mediator, within a maximum period of one year from the date of the written complaint.
The request for amicable resolution by mediation can be filed with:
SAS Mediation Solution – 222 chemin de la bergerie – 01800 Saint Jean de Niost / Tel: 04 82 53 93 06